TERMS OF SERVICE

01. Scope of Services

Route Right Solutions acts as an independent dispatch service provider representing motor carriers in locating, negotiating, booking, and administrative handling of freight shipments with licensed freight brokers and shippers across the United States.

Services include lane optimization, broker setup packet handling, rate confirmation negotiation, load assignment confirmation, invoice preparation, detention tracking, and dedicated driver communication support.

02. Carrier Authority & Compliance

To utilize our dispatch services, Carrier agrees to maintain full compliance with all federal, state, and local freight regulations. Carrier warrants that it holds:

• Active FMCSA Operating Authority (MC/USDOT number) in good standing.
• Valid Commercial Auto Liability Insurance ($1,000,000 minimum limit recommended).
• Valid Cargo Insurance ($100,000 minimum limit recommended).
• Completed W-9 tax document and active carrier safety rating.

03. Rate Confirmations & Dispatch Authorization

Route Right Solutions will only book loads upon explicit verbal, text, or written authorization from Carrier. Once a load is accepted, Carrier authorizes Route Right Solutions to sign broker rate confirmations on Carrier's behalf as an authorized agent.

Carrier maintains full final authority over route selection, equipment safety, and driver availability. We enforce a strict NO FORCED DISPATCH policy.

04. Fees & Payment Terms

Dispatch fees are agreed upon prior to service commencement (either flat fee per load or agreed percentage of gross freight charges). Invoicing for dispatch services occurs weekly or per load as specified in Carrier's dispatch onboarding package.

Carrier agrees to settle dispatch fees within the agreed timeframe via credit card, ACH transfer, or factoring company deduction.

05. Carrier Obligations & Cargo Responsibility

Carrier remains solely responsible for physical transport, vehicle maintenance, load securement, ELD logging compliance, and cargo safety during transit. Route Right Solutions does not own transport equipment and does not act as a freight broker or motor carrier.

06. Limitation of Liability

Route Right Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of transit delays, weather disruptions, equipment breakdowns, freight damage claims, or broker payment defaults.

07. Contact & Corporate Details