PRIVACY POLICY

01. Information We Collect

We collect operational and personal information necessary to deliver commercial dispatch services and load negotiations:

• Carrier Identifiers: Company name, MC/USDOT numbers, EIN/W-9 tax records.
• Contact Information: Authorized contact name, phone number, email address, physical address.
• Fleet & Equipment Specs: Truck types (Dry Van, Reefer, Flatbed, Hotshot), trailer dimensions, max payload capacity, home base, preferred lanes.
• Insurance & Financial Information: Insurance certificates (COI), factoring company notice of assignment (NOA), banking details for settlements.

02. How We Use Your Information

Collected information is utilized strictly for commercial dispatch operations, including:

• Matching freight loads suited to Carrier's equipment and rate requirements.
• Submitting carrier setup packets to licensed freight brokers and shippers.
• Executing rate confirmations, bills of lading (BOL), and dispatch agreements.
• Processing weekly invoicing, detention claims, and factoring setup.
• Providing 24/7 dispatcher communication and route support.

03. Information Sharing & Disclosure

WE DO NOT SELL, RENT, OR TRADE CARRIER OR DRIVER DATA TO THIRD-PARTY MARKETING AGENCIES.

We share carrier information only with trusted third parties essential for freight execution:

• Licensed Freight Brokers & Shippers for load booking and carrier approval.
• Factoring Companies & Financial Partners for rate confirmation verification and payment processing.
• Regulatory or Law Enforcement Authorities when required by law or DOT regulations.

04. Data Security & Storage

We employ industry-standard encryption, secure server protocols, and access control procedures to protect carrier documentation and financial records against unauthorized access, loss, or alteration.

05. Your Rights & Choice

Carriers have the right to request access to their stored dispatch data, update contact details, or request deletion of profile data upon contract termination, subject to legal and tax retention requirements.

06. Privacy Enquiries & Contact